“I WAS GUIDED THROUGH THE PROCESS OF THE BUILD RIGHT FROM THE BEGINNING.”
I would like to thank Glen and his staff for all of their assistance in building my first investment property at Springfield Lakes. Right from the beginning Glen guided me through the process of the build, providing help and support when required. I could call or email Glen at anytime and he would always get back to me straight away. He provided multiple sets of colour swatches for the internal an external items for me to choose from. Throughout the build Glen provided regular updates and photos of the progress of the house.
Not long before the build was complete, Glen put me in touch with a real estate that could manage the property. All of the details to rent the house out were sorted before the house was completed. Upon completion of the house photos were taken and the house was advertised. I had a tennant straight away and the house was rented at the price that Glen had advised I would get when we first spoke. I am very happy with the real estate as they always contact me if there are changes in tennant status, or any other queries regarding the property.
Just before the tennants moved in I flew over to inspect the house. Glen was an excellent host picking me up from the airport, taking me to see my house and the surrounding suburb of Springfield including the new business park, train lines and all of the new development in the area. Glen also arranged for the real estate agent to meet us at my house so I could put a face to a name and finalise the rental paperwork.
Glen has a great deal of enthusiasm for Springfield Lakes and after visiting the suburb I can understand why. In my last meeting with Glen he provided me with a folder and USB amongst other things which contained copies of the relevant paperwork that I would need to keep for my own personal records. I was most impressed when Glen provided me with a photo book which contained photos of my house from start to finish.
Glen advised me that even though the house was complete, if I needed to contact him regarding the house or had any concerns regarding the real estate managing the property that I should not hesitate to call him. I still receive updates from Glen on the progress of Springfield Lakes and new developments. Once again I would like to say thankyou to Glen for all of your hard work and assistance which made the whole process run smoothly.
I would highly recommend Glen and 21st Century Property Investments.
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